8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 is an eight-time Gartner Magic Quadrant Leader for Unified Communications as a Service Worldwide, serving over one million business users worldwide.
Highlights:
- Global reach:
- Fifteen Global Data
Centers
- Global
Extension-to-Extension
Dialing
- Service
in
over 120 Countries
-
Single Platform:
- Voice, Video, Chat, Contact Center
- HD Audio,
Video Conferencing
- Presence,
IM, Chat
- Mobile
&
Desktop clients
- Integrated
Omni-Channel Contact Center
- Single
application for continuous communication
- Out-of-the-box
integrations
with Salesforce, Netsuite, Zendesk,
Outlook, Skype for Business
- Enterprise Grade:
- Superior
Security
& Compliance
- Big Data
Analytics
- Guaranteed
End-to-End 99.9975% SLA
- Elite
Touch
Deployment
- 7-time Gartner UCaaS Magic Quadrant leader
Product Features:
One global cloud communications platform for voice, video, chat and contact center.
Virtual Office/Virtual Office Pro - Advanced IP Telephony and UCC, VO Mobile, Presence, IM/Chat, Unified Messaging, Call Recording and Virtual Meeting (web conferencing).
Virtual Contact Center - Multi-Channel (voice, IM/Chat, Email, Fax), Multi-Media Queuing, Skills-based Routing, Real-time Monitoring and Reporting, Support for Remote Agents, WFO/WFM Integration, CRM Integration.
